Transparent firms lose fewer clients

There’s a global trend towards greater transparency in the financial advice profession, as well as the wider investing industry. This shift is a threat to firms that are less than transparent — but for those that take pride in being open and honest with their clients at all times it’s a huge opportunity.

This article by Tony Delmercado from Hawke Media is a must-read. In it he spells out how to make your firm more transparent, build trust and boost your client retention:

3 ways to increase client retention through transparency