How can advisers sharpen their communication skills?

Episode 3 of our podcast series Intelligent Adviser focuses on communication skills.

Carl Richards, the financial planner author best known for his Sketch Guy column in the New York Times, answers the following questions:

Why are communication skills so important to an adviser?

What particular aspect of their work do advisers need to focus on?

And,

How can advisers best communicate the value they add?

If you missed the first two podcasts in the series you can catch up on them here:

Episode 1: Carl Richards on his new life in New Zealand

Episode 2: What Carl means by real financial advice